Need a hand? We've got you.
Read the guidelines below, then open a ticket and our staff team will take it from there.
Common support topics
I need help verifying
Staff are not able to manually verify users. Please refer to the #support channel on Discord for assistance with verification.
I want to change my Discord name
We do not allow users to change their Discord name. It must include your Roblox username so you are easily identifiable by staff.
I want to report a staff member
If you need to complain about a staff member, ensure the inquiry is a priority and not a petty matter. We only take reports if major abuse, harassment, discrimination or violations of ToS has occurred. Please make a HR Ticket and an administrator or a community owner will help you further.
To become a Paid Partnership with RCRP
You can find it via the #rcrp-shop channel. Open a HR Ticket after purchase to complete the process.
Role acquisition
@Content Creator™
Given to those who meet the requirements. Open a Support ticket to see if you qualify.
@🏢 Department Lead
Given to those who have requested to open a Department and have been approved. Open a HR ticket to open a Department.
RC Staff
Handpicked & Application Based. Handpicks are not often and we strongly advise applying via #staff-applications — you will receive a result in DM's.
What happens next?
1. You submit
Your ticket is instantly delivered to the right staff channel on our Discord server.
2. Staff review
A staff member picks up your ticket and looks into it, usually within 24–48 hours.
3. Check updates
Keep an eye on your Discord DMs and the #support channel — staff will reply there with any updates.
Submit a ticket
Send your request straight to our staff Discord channel.
RCRP